Your satisfaction is always our goal! Naijafashion hair has been doing our best to make every customer have a nice shopping experience here. So if you have any problem with the product or service, please feel free to contact us. We guarantee money back on all acceptable returns.
1. Items returned within 30 days of receiving the original order, if there are obvious manufacturing defects, such as size, style, hair quality, hat structure or color not as described, please feel free to contact us for a refund, our customer service will respond within 2 Reply to you in working days.
2. Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sellerfurbished or previously owned products.
3. Please notice that if you want to return any or all parts of your order, you need to contact customer service firstly, you can send the items back after their confirmation. Once the returned item is received and inspected, your refund will be processed and automatically applied to your original payment account. Buyer needs to pay for the return shipping fee. Or you can keep the product and negotiate with our customer service for the refund directly.
4. Care and styling product, accessories, liquids, and special order items are ineligible for return. Please note that free gifts should be shipped out together with the original package.
5. After the return request has been authorized, the items can be shipped back to the address（Longhair East Road 319, North 2-299, Guancheng district, Zhengzhou 450000, China.） we gave you. Please kindly send email about your order number and returned package number.
6.We do not accept unconditional return requests. For example, if you don't like this color of hair, these cannot be returned to you. The normal return time will be processed within 1-2 working days, and the refund time will be 7-15 working days.